We love to hear from our many satisfied customers, and are happy to share some of their experiences with you!
"AVI came to us on a recommendation from a family member. We needed them to finish a job started by a big box store - they not only completed the job but did so in the most professional manner. Michael & Steve were superb in their knowledge to fix a very complex problem and fast. Showed up right on time and dealt with the issue within the time frame they allotted. We highly recommend AVI and we will use them again for new equipment purchases and installation."
"We hired Audio Video Integration to install some speakers in our walls and they did a great job! Very professional and high quality work. They spent a lot of time consulting with us on the best solution to make sure we were happy. I would recommend them for any home theater project big or small!"
"We had a great experience with setting up 2 different systems in our home. When we had a small issue with one of the controllers, the folks were back to our house the very same day we called and fixed it immediately. The advice they gave us about how to set up the system was perfect. I would work with them again in a second."
San Francisco, CA
"We hired Audio Video Integration to install some speakers in our walls and they did a great job! Very professional and high quality work. They spent a lot of time consulting with us on the best solution to make sure we were happy. I would recommend them for any home theater project big or small! (as said from my husband's review below and couldn't agree more)"
San Rafael, CA
"Remember when true customer service was to under promise and over deliver? Just called the folks at Audio Video Integration, and it felt just like family. Really interested in helping, offered several suggestions on what choices I could make, and eager to make sure I was satisfied. I'm definitely with the right company for my AV needs! Jeff"
"Great service, very responsive and accommodating. Nathan will go above and beyond to research and help you determine what is needed to achieve what you are trying to accomplish. Thank you from ~ Marin Acura"
Corte Madera, CA
"These guys are great! They installed our simple stereo system with kindness and efficiency. Then, the next day, when I had a problem with the Bluetooth, they offered to come right over and give me more instructions. I'd recommend them!"
Mill Valley, CA
"I went into this shop to look around and check out their products. I spoke spoke with Dave Costa and he was very friendly and knowledgeable. I ended up buying some high end headphones from Dave and as a result, I am very pleased and satisfied. I never intended to budget this amount for headphones but Dave was great to work with and made things happen for me."
San Mateo, CA
"We stopped by Audio Video Integration to look at theater seating. We were met by Dave Costa. Dave also showed us the audio rooms. AVI has access to some of the best on the market. Dave went through all of the possible choices with us. He also called the theater seating rep to negotiate a very good price. Dave is absolutely fantastic. I would highly recommend anyone who has an interest in new audio video items to check out Audio Video Integration."
Lake Tahoe, CA
"This review is long overdue! We bought a house in Marin back in 2016, the first thing I wanted to buy was audio and video equipment! I had heard about AVI from a friend but thought there was no way I could afford the products they carry. Just for the hell of it i stopped in one day and spoke to the owner Tony, I told him my budget and he made some recommendations, I decided to buy the equipment in stages, first stage a pair of speakers and a quality receiver, and some wiring work for my house. Fast forward two years and i was ready for a sub woofer and center channel, problem was the center channel that matched my speakers didn't fit on my mantle, so Tony came up with a creative solution to build a custom center channel using a top of the line in-wall speaker and had an enclosure built to match my towers. I also picked up an entry level sub-woofer, knowing I can always upgrade in a few years. Well the center and sub were installed yesterday and I couldn't be happier. Tony also came over to calibrate the speakers, he even gave me a very generous discount on the calibration cost, he has a customer for life now!
Tony is honest, and does his best to make his clients happy. His products are top quality and a little on the expensive side but he works with your budget to put together the best solution for you. I won't be replacing any of these components for a long time so investing in high quality equipment just made sense. If you are in the market for audio equipment I highly recommend giving AVI a shot, at least talk to Tony and get some options, you can't go wrong."
San Rafael, CA
"I recently bought a house in Hamilton Field and wanted a new TV with surround sound and the ability to play music in different parts of the house as well as out on the patio. Dave Costa was very knowledgeable and helpful. He and Nathan worked out the details for a new Sony 4K TV and BluRay player, custom surround sound speakers, wiring outside speakers, and Sonos speakers for other rooms in the house. The installers, Steven and Nick, were thorough, neat, professional, and did an outstanding job putting it all together. Michael, the programmer, set up and explained the system and the touch screen remote in simple terms making the the whole thing a joy to use. The end result is fantastic, much better than I expected! I highly recommend Dave and Audio Video Integration."
San Francisco, CA
"I can't believe we have a full media room in our own home thanks to the great work of Audio Video Integration. They pride themselves in providing their customers with quality products at competitive prices. Audio Video Integration has top-notch customer service with an amazing team of installers. Installation was quick, practically in and out in no time, leaving us to enjoy our new media room within hours. The entire time they were focused and attentive to every detail ensuring settings were adjusted to the exact specification to give us a crystal clear image and a sound that felt deep to the soul. Not only did AVi install quickly, but were also a PLEASURE to work with. Every phone call, text and email was responded to right away. I do not have enough words to express how thankful we are for their service and attention to detail. I will continue to use them and tell everyone I know about them! Thank you AVi, you guys are all unbelievable!!!!"
"The AVI Team is very knowledgeable and helpful. Michael is a wizard at programming and their Project Manager - Nathan is great to work with. I highly recommend AVI if you want to have the dream movie theater entertainment system in your home. They helped me find the right system and stayed within my budget (my budget was 150k-175k). Thank you guys for all your help and beautiful installation!"
San Francisco, CA
"We moved to this area about a year ago and needed some AV work done for our house and newly remodeled patio. Matt was super knowledgeable and helped us to figure out what would be best and also fit within our budget. When it came time for the install, Matt was here with the installers. Everyone was the utmost professional. They made sure everything was clean and tidy when they left. These are smart intelligent people who go the extra mile. In a follow-up call, they were very responsive to get the same installer out. I had an issue where my contractor cut my internet cable, never told me, and thought he would fix it the next day. AVI immediately sent someone out and determined that my contractor caused the problem! They fixed the issue and all was good. We would highly recommend them!"
San Anselmo, CA
"I know a bit about electronics, having built radio stations and recording studios years ago. The idea that wire could make much difference in sound doesn't make much sense to me. But another high-end dealer installed my should-have-been fabulous speakers in my new home in Marin, using in-wall speaker wire. For seven years I've wondered if I should have bought better speakers.
AVI would have loved to sell me those $60k speakers of my dreams, but first they sold me several thousands of dollars of wire. Very special wire, that was the biggest improvement in sound of any change I've ever made. My speakers now sound so much like the wonderful speakers in AVI's showroom that I can't really justify the new mortgage to buy them. Wire absolutely can make a huge difference, and though the prices seem silly, you can't find a better price/benefit ratio.
The moral of the story is that AVI helped me make the best purchase for me, rather than push what was best for them. Honest. Straightforward. Great listeners. Nice people. Absolutely top quality. Huge range in products offered. Wonderful to have them in Marin."
San Rafael, CA
"Buying a high-quality sound system for your home is daunting these days. We have a 1908 home with some associated challenges. At first blush, AVI looked out of our price range & the show rooms can be intimidating. Tony gave us our first intro in the showroom, then came to our home & made recommendations, with options. Tim helped us when we returned to the store to listen again to speakers & assess sizing & finish options. We ended up ordering a TV & universal control as well as a sound system. Bill lead the installation, and talked us through some speaker placement choices.
It's a dream come true! Sound is awesome, integration is amazing, and it's literally changed our life. We should have done this years ago! A++ to the whole team. We couldn't be happier with the system."
"This is a terrific company that we highly recommend. They stand behind their products and provide excellent follow-up service. We had a complete system installed and they were very helpful in providing options based on our budget. We upgraded from what we initially had in mind and we are thrilled with our system and the company's commitment to their customers and products. We can't say enough great things! "
San Francisco, CA
"To all the ladies out there Tony and Audio Video Integration speaks our language. They are very easy to understand with a wealth of knowledge that cannot be found in the “Big Box” stores. When Tony calibrates your TV you WILL see all the colors of the rainbow. And the sound that Tony can extract from a modestly priced receiver is astoundingly clear. Tony is right, no longer am I telling my husband to turn it down."
San Rafael, CA
"Tony worked materials with our limited budget – sound and picture are outstanding! What’s more, he’s been very responsive post-sale. We’d work with him again in a heartbeat."
"Tony Probst is one of those rare gems in the Audio/Video industry who never ceases to amaze me. He has this infectious enthusiasm and passion for the business, coupled with extensive product knowledge that gives you confidence and brings a smile to your face. Tony could write the book on how to appropriately take care of customers before, during and after the sale. It has been a real pleasure doing business with him."
"Before, during and after the sale, Tony was the consummate professional; he provides amazing value. He’s experienced, current on the latest technology, delivers first rate service, and extremely friendly. Tony took the time to “listen” to my wants……and financial limitations, asked clarifying questions to establish priorities, then educated me on my options. I never felt like he was trying to sell me more than I wanted or needed. I was so impressed that I’ve referred Tony to my family."
"Possessed of an almost encyclopedic knowledge of acoustics, visual sciences and the current state of the AV equipment industry, Audio Video Integration delivers an experience that is at once professional and personal. What is truly remarkable, however, is the value of the services HTS provides. Tony and company delivered a home theater system the quality of which rivals others costing many times that of the solution they installed. We unhesitatingly recommend Audio Video Integration to our friends and will certainly be utilizing their services in the future."
Michael & Katharine B.
San Rafael, CA
"Tony is one of the most knowledgeable A/V professionals I have ever known. He follows the industry closely and is prepared to recommend the right system for the right situation. Beyond that, he is always available after the sale for support and tweaks. I will probably never use anyone else again."
View Evan D.'s Installation
"Tony did an awesome job with his hands on installation. He delivered an awesome system; with picture quality that will blow you away."
"We have been spoiled by the quality and service that Tony provides. When we moved just south of Atlanta, GA., Tony sold, shipped, set up, and calibrated our new cinema system beyond what we imagined. He truly is a Picasso in his industry."
"Tony has a large customer base in the Napa Valley which allows him to take care of all our audio/video repairs, changes or upgrades without the $50 “trip fee” that other companies charge. When we have a problem, Tony answers his own phone and promptly responds to messages and email. Based on the service we’ve received, one would never know that we’re not his biggest customer."
Gordon & Jeanne
"My friends are always amazed at the clarity and colors of the Vidikron TV screen Tony Probst installed for me. He really takes care of his customers well after the sale too."
St. Helena, CA
"Tony loves sound and it shows; he is a perfectionist, in the best sense, and is not happy until you, the customer, is happy. He’s the guy you can rely on! I am very happy with the work Tony has done for us (wiring the house and outside for sound from a variety of sources – CD, radio, T.V. ITunes etc…) and would happily recommend him to anyone!"
"Audio Video Integration who not only transforms your home by upgrading you to a ‘state of the art’ media system, but comes with enthusiasm and knowledge on what will best work in your home whether were talking design, color, placement or the appropriate type of equipment. It’s simple, you give him a budget and he’ll give you the BEST system out there with the promise that once you’re a customer ‘you’re married to him for life. Tony takes pride in his work, justifiably so, and for us mere non-techies, the added BONUS of having him only a phone call away is worth its weight in Gold. Trust me, his creation will give you year’s of good fun at the movies in your own home!"
Terese and Robert P.
Mill Valley, CA
"Tony was great! Couldn’t ask for more, couldn’t be happier. Good choice of system, fabulous picture and sound, right price. They’re always there with follow up, adjustments and such. I used others twice before. I know what can happen bad, but it’s all good now."
"Tony and his company upgraded and installed a new audio and visual system that I am extremely happy with. His knowledge of the product is first rate as is his response time to any questions or issues that arose, a true professional."
"Tony was always up to date, enthusiastic and delivered on his first rate audio visual theatre systems."
Santa Rosa, CA
"Ten years ago, Tony assembled and installed our first home theater. The system is still going strong. Over the years, he has recommended some component upgrades as technology improves. Tony is a master technician, knows the latest in products, and is always available. If you are in need of any facet of audio or video, Tony Probst at Audio Video Integration is the only stop you’ll need."
San Anselmo, CA
"The most amazing part of our system is that Tony placed it in a closet. My wife did not want to see all the electronics that I wanted. With Tony’s incredible remote control that not only works flawlessly through walls, the whole family including my grand mother can watch my complex system with the touch of “one” button. And to top it all of the only thing in the room is a very thin TV hanging on the wall with a piece of art covering it so that when the TV is turned off there is no visible sign of any system or TV in the room. My wife is happier than I am with the system."
"Tony Probst and Audio Video Integration exceeded all expectations by installing and calibrating our home video projection system. Tony’s value and performance-oriented recommendations also ensured we picked the right system to meet our goals. Using state of the art measurement and analysis tools, Tony provided a comprehensive alignment of lenses, calibration of the projector, and programming of useful presets. Tony’s professionalism and high standards ensures the system achieves its full potential. I would recommend Audio Video Integration to any client or professional installer looking to get the best image quality in their home or professional theater."
"When I first met the professionals at AVI Marin, I was one of the last people I know that still had a “tube” television instead of a flat panel! While I could have been embarrassed, the easy-going professionals at AVI Marin made my education relaxed and incredibly easy. They asked questions about what I liked in both picture quality and sound. They wanted to know the surroundings in which I would be enjoying my surround sound experience. Then in a very professional manner, they inquired about the budget I had in mind. I was informed that an affordable system could be created for almost any budget. Today, I have a system that I am proud to show off to my friends, and one that has already brought a grin to my face as I enjoy hours of entertainment with both movies and music. If I could offer you some advice, don’t try to “go it alone” at some wholesale outlet. Instead, visit the professionals at AVI Marin. They are not “high pressure”, but they are highly knowledgeable."
View Jeffrey M.'s Installation